Exchanges & Returns
60 days to love it
Every order is backed by our 60-day money-back guarantee, even if it's empty.
At The Pure Original, we stand behind every product we create...
We proudly offer a 60-Day Money-Back Guarantee. If you’re unsatisfied for any reason, you may request a return within 60 days of delivery — even if the product has been used or the bottle is empty.
To begin a return or exchange, please contact us at:
hello@thepureoriginal.com
Please include your order number and the product(s) you’d like assistance with so we can best support you.
Because skincare is personal, we’re always happy to help guide you toward products that may better suit your skin and your needs.
Thoughtfully formulated. Confidently backed.
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Routines, ingredient notes and first access to new releases. Enjoy WELCOME10 for 10% off your first order.